Families key to improving online gaming safety

Claire Halliday
Claire Halliday

Many parents worry about the impact of online gaming, but new research from eSafety shows there can be benefits – and active family involvement can make it safer.

The findings were launched to mark Safer Internet Day on 6 February 2024 and reveal the gaming experiences of more than 2,000 eight-17-year-olds.

With 89 per cent of respondents saying they had gamed in the last year and two-thirds (66 per cent) reporting spending more than six hours per week gaming, improving education about how to safe online is important.

2024 marks 20 years of the annual Safer Internet Day. The event is observed internationally and coordinated in Australia by the eSafety Commissioner – promoted as a time when the world comes together with a shared vision of making online experiences better for everyone. It’s a prompt that provides schools, communities and families with the opportunity to raise awareness of potentially harmful online behaviours and take practical, positive steps to improve online safety.

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Safer Internet Day supports safer online gaming strategies

To help parents and carers get involved in their child’s online gaming lives, eSafety has launched new resources as part of Safer Internet Day.

“Online games are incredibly popular with children, so it’s understandable parents and carers are concerned about possible harms – especially given it’s a world beyond many adults’ comprehension,” eSafety Commissioner Julie Inman Grant says.

The eSafety Commissioner is Australia’s independent regulator for online safety that aims to act as a safety net for Australians experiencing serious cyberbullying, adult cyber abuse or image-based abuse.

“Our research highlighted the common paradox of the online world: there are some serious risks we need to know about but there are also some incredible benefits – and this was clearly articulated by young people themselves,” says Ms Inman Grant.

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“Online gaming makes young people happy and provides relief from tough times. Over 40 per cent said gaming benefited their emotional well-being; almost 60 per cent said it improved their social connection; and almost 80 per cent said gaming helped them develop skills or learn something new.”

Harm prevention is critical

On the flip side, Ms Inman Grant says the research also reveals some concerning reports of harm.

“Over 40 per cent young gamers had negative experiences, which included just over 30 per cent who experienced ‘bullying behaviours’, and over 30 per cent of teen gamers were exposed to potentially harmful ideas, ranging from racism to self-harm to sexism.”

‘Bullying behaviours’ is when a young gamer reported that another player:

  • sent me nasty or hurtful messages
  • passed around or posted nasty or hurtful things about me
  • called me nasty or hurtful names
  • left me out on purpose
  • embarrassed me on purpose
  • did something else on purpose to upset me or make me feel bad.

Recognising warning signs

For a minority of children and young people, the findings show that exposure to other potentially high-impact harms has already occurred.

Seven per cent of all young gamers reported other players doing or saying something that made them feel uncomfortable, such as being asked personal questions or to keep secrets – behaviours that could be a pre-cursor to grooming. Three per cent of gamers aged between eight and 12 received, or were asked for, nude images or sexual information while gaming.

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“These findings are another reminder that grooming is a risk in online environments,” Ms Inman Grant says.

“That’s why it’s crucial to support your child not only to implement privacy settings but help them understand why private information should not be shared. Where social interaction is enabled in online gaming features, set parental controls to manage who they are chatting to online and regularly remind them we may not always know who our online friends are. Having regular conversations about grooming and how to recognise it is important too, and you can access our parent resources at eSafety.gov.au to start those fundamental conversations.”

When parents get involved, kids are safer

In highlighting these harms, the report offers insights into tactics parents and carers can use to help make things safer, Ms Inman Grant says: “be interested and curious in the online games your child is playing”.

“Young people who had experienced online abuse were more likely to have opened up about it if their parent had engaged with them previously about their gaming,” she says.

“We know parents talk about their children’s online gaming experiences with each other. This Safer Internet Day, let’s all go a step further and start having those same conversations with our children. Even better, let’s co-view and co-play online games with our kids and be much more engaged in their online lives. Almost two in five of all young gamers told us they would like their parents and carers to play online games with them. This jumps to just over half of pre-teen gamers.”

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Connect, reflect, protect

The theme for the 2024 Safer Internet Day is Connect, Reflect, Protect.

“We want parents and carers to know how to help their kids connect safely online, to encourage them to reflect on how some actions can impact their safety, and to protect themselves by staying across the latest online safety advice, including game-specific advice, at eSafety.gov.au,” says Ms Inman Grant.

Importantly, the research also demonstrated that young gamers were proactive about their safety. Almost all (95 per cent) young gamers took steps to try to stay safer online, including 78 per cent who restricted who they played or talked to and 53 per cent who didn’t share personal information while playing.

Role-modelling matters

Ms Inman Grant says parents should not only be buoyed by young gamers’ approach to safety but by their open invitation to join in and play, which is also a fantastic opportunity to role-model safe online behaviours.

“Playing online games with your children offers an incredible joint learning experience. For us parents, we can learn from our child’s mastery and games strategy,” she says.

“For our children, they can benefit from our life experience to better navigate their online lives with safety and respect for others.”

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How to help children stay safe online

To help protect your child from online grooming, encourage them to be wary when someone:

• asks a lot of questions about personal information soon after meeting

• starts asking them for favours and does things in return — abusers often use promises, gifts and favours to gain trust

• wants to keep the relationship secret — online groomers typically try to keep their relationships with their targets extremely private from the beginning, asking for it to be something ‘special’ just between the two people

• contacts them frequently and in different ways, like texting, Instagram and or online chat

• asks them things like who else uses their device or computer, or which room they use it in.

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If you, or someone you know needs support, contact:

  • Kids Helpline 1800 55 1800
  • Lifeline 13 11 14

Online abuse can be reported here:

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Claire Halliday has an extensive career as a full-time writer - across book publishing, copywriting, podcasting and feature journalism - for more than 25 years. She lives in Melbourne with children, two border collies and a grumpy Burmese cat. Contact: claire.halliday[at]brandx.live