A First Nations student who learnt local knowledge from his grandmother is now sharing it as a tour guide.
William (Will) Palmer is a proud Arrernte man from Mparntwe Alice Springs and his passion for language and culture helped him land his first job as a First Nations Tour guide. Since accepting the position, Mr Palmer has completed a Certificate I in Tourism (Australian Indigenous Culture) through Charles Darwin University TAFE and believes he has now found his calling.
“Before starting my role and training, I had little knowledge about tourism. However, I now feel that it is my calling. I genuinely enjoy conducting tours and raising awareness of our culture to visitors in Central Australia,” he says.
Mr Palmer has always been committed learning about and understanding his culture, having grown up on his homelands 100 kms west from Alice Springs.
Growing up On Country provided him with continuous learning that was built on the foundation laid by his grandmother, Raelene Silverton, who guided him and passed on local knowledge including the Arrernte language, cultural significant stories and knowledge of Country.
NT tourism attracts international visitors keen to explore First Nations history and culture
The tourism industry in the Northern Territory is worth almost $800 million and brings visitors from all over the world, many of whom love to learn more about First Nations history, language and culture.
“Tourism plays a vital role in Central Australia by providing employment and training opportunities for local Indigenous communities. It contributes to economic growth and serves as a platform for sharing our culture with visitors, offering educational experiences, and fostering cultural understanding,” says Mr Palmer.
He says the training provided by CDU TAFE has equipped him to have confidence when guiding a group, as well as understanding how to share the knowledge that has been passed down to him.
“The Certificate has complemented my existing language and cultural knowledge by providing structured training in tour delivery. Additionally, it equipped me with essential skills such as understanding tour structure, customer service, first aid certification, and ensuring visitor safety,” Mr Palmer says.
And although Mr Palmer believes he has a long way to go before he can consider himself a role model, he is now pursing his Certificate III in Tourism with dreams of providing the same opportunities that he had to others.
“I am still learning; however, my long-term goal is to establish my own tours closer to my family homeland and to inspire and mentor other Indigenous individuals to join the tourism industry.”
