How To Teach Students to Fix Conflict Instead of Fearing It

EducationDaily

A student pushes another in the lunch line. In many schools around the world, the next step is a detention slip. In a growing number of Australian schools, the next step is a conversation with a script: what happened, who was affected and how do we make it right. That shift sounds small. The evidence suggests it is anything but.

Australia was the first country in the world to bring restorative practices into schools, with the earliest academic research published in Queensland in 1996. Nearly three decades on, the approach has matured into a national movement that treats conflict resolution as a teachable skill rather than a disciplinary afterthought.

The Numbers Behind the Urgency

The stakes are visible in the suspension data. In New South Wales public schools, approximately one in 23 students faces suspension at least once. In 2023 that figure reached one in 12 secondary students. Students receiving adjustments for a disability accounted for almost 48 percent of all unique students suspended. The Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability recommended suspension become a last resort, noting it fails to build the skills students need and can make problem behavior worse.

Suspension removes a student. It teaches nothing. Restorative practices exist to fill that gap. The NSW Department of Education now guides teachers to act as neutral mediators. The core question moves from assigning blame toward collective accountability: what happened, who was affected and how can things be made right.

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The Skills Australian Students Actually Learn

Educators across the country teach a consistent set of competencies, scaffolded from the early years onward:

Emotional vocabulary. Students move past “mad” and use feelings charts to name specific triggers. Active listening. Students practice focusing entirely on a peer’s words instead of planning a rebuttal. “I” statements. Structured frameworks such as “I feel frustrated when…” keep blame out of the sentence. Calibrating reactions. Students learn to sort a “big problem” from a “little problem” before responding. Perspective-taking. Students rehearse the mental switch into what a peer is feeling. The research backs this investment. Students in evidence-based social and emotional learning programs developed skills 7 to 10 percentile points stronger than peers without them, with the biggest gains in self-awareness and self-management.

Three Strategies Working in Australian Schools

1. The Peace Path

Many schools paint a visual Peace Path on the playground or classroom floor. Two students in conflict walk through four checkpoints together: breathe and calm down, each state what happened without interruption, repeat the other person’s perspective, then agree on a fair solution.

The physical steps make an abstract process concrete for young learners.

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2. Drama and Local Curriculum

Tasmania’s Respectful Relationships lessons help students spot conflict origins in storytelling and distinguish passive, assertive and aggressive behaviors. The Australian drama program Cooling Conflicts uses fictionalized role-play so students can analyze resolution dynamics at a safe distance from real tension. Resources from the Australian Children’s Television Foundation, including the Eddie’s Lil Homies materials, use group tasks like “Giant Plaits” to show how diverse viewpoints create friction and can still weave together.

3. The Traffic Light Method

Primary educators use a three-step visual for real-time self-regulation. Red means stop, name the problem and settle big feelings. Yellow means think and brainstorm three realistic solutions. Green means pick the best option, test it and track how it works.

💡 Tip for school leaders: practitioners recommend an 80/20 balance. Eighty percent of restorative effort goes into building relationships before conflict occurs. Twenty percent goes into repairing harm afterward.

What the Results Show

Within two years of implementing restorative practices, Rozelle Public School in Sydney recorded higher test scores, increased enrollments, stronger parent participation and a drop in suspensions and bullying. A South Australian school reported that behavior incidents fell and academic learning time increased because teachers spent less time managing disruption. Researchers describe the journey as one that begins with practical actions and evolves into a subtle cultural transformation, marked by greater student autonomy and a more harmonious school environment.

One caution deserves attention. Around 60 percent of Australian schools deliver formal social and emotional learning, yet a third of programs have never been evaluated. Programs with strong evidence and explicit teaching components deliver the largest gains. Programs without evaluation leave schools guessing.

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Where This Goes Next

The mental health context adds weight to the work. Almost two in five Australians aged 16 to 24 experienced symptoms of a mental disorder in the past 12 months. Schools that teach students to name feelings, listen fully and repair harm are building capacities that extend well beyond the classroom. The next phase for policy-makers is clear: fund evaluation, train staff properly and treat conflict resolution as core curriculum.

Australia pioneered this work in 1996. The evidence now suggests the rest of the world should be taking notes.

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